Return Policy

At The Formula, we are committed to providing high-quality educational content and digital products to help you on your journey to financial success. If you are not satisfied with your purchase, we offer a fair and transparent return policy to ensure a positive customer experience.

1. General Return Policy

Due to the nature of our digital products and educational content, all sales are generally considered final. However, we understand that circumstances may arise where a refund or exchange is necessary. Please review the conditions below for return eligibility.

2. Digital Products (Courses, eBooks, and Downloadable Content)

• Non-Refundable: All digital product sales, including courses, eBooks, templates, and downloadable materials, are final and non-refundable once accessed or downloaded.

• Refund Eligibility: If you have not accessed the content (e.g., have not logged into an online course or downloaded an eBook), you may request a refund within 7 days of purchase.

• Technical Issues: If you experience technical difficulties accessing the content, please contact our support team at [Insert Support Email], and we will work to resolve the issue.

3. Coaching & Consultation Services

• Non-Refundable: Coaching sessions, mentorship programs, and personalized consultations are non-refundable once scheduled and conducted.

• Rescheduling: If you need to reschedule a coaching session, you must notify us at least 48 hours in advance to avoid forfeiture.

• No-Show Policy: If you fail to attend a scheduled session without prior notice, the session will be marked as completed, and no refund or reschedule will be provided.

4. Memberships & Subscriptions

• Cancellation Policy: Subscription-based services can be canceled at any time, but cancellation requests must be made before the next billing cycle to avoid further charges.

• No Partial Refunds: We do not offer prorated refunds for unused portions of a subscription or membership period.

• Automatic Renewals: All memberships and subscriptions renew automatically unless canceled by the customer.

5. Physical Products (If Applicable)

If The Formula offers physical merchandise in the future (such as books, apparel, or accessories), the following policy applies:

• Returns: Items can be returned within 30 days of delivery in their original condition, unused, and in the original packaging.

• Refunds: Refunds will be processed upon receipt and inspection of the returned item. Customers are responsible for return shipping costs.

• Exchanges: If an item arrives damaged or defective, we will offer a replacement at no additional cost.

6. How to Request a Refund or Return

To request a refund, return, or exchange, please follow these steps:

1. Contact Us: Send an email to support@theformula.online with your order number and a detailed reason for your request.

2. Verification: Our team will review your request and may ask for additional information.

3. Approval & Processing: If approved, refunds will be processed within 5-10 business days to the original payment method.

7. Chargebacks & Disputes

We encourage customers to reach out to us directly before initiating chargebacks or disputes through their payment provider. Unauthorized chargebacks may result in account suspension and restrictions on future purchases.

8. Policy Changes

The Formula reserves the right to modify or update this return policy at any time. Any changes will be reflected on this page with an updated effective date.

For any questions or concerns, please contact us at support@theformula.online

We appreciate your trust in The Formula and are here to support you on your wealth-building journey!